Our privacy policy

Last Updated at: 20/09/2025

Introduction

Bloop (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of merchants, affiliates, and customers who use our services. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Referral & Affiliate app for Shopify stores. By installing or using our app, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Merchant Information: Name, email address, store URL, billing details.
Affiliate Information: Name, email, payout details (e.g., PayPal, bank info).
Customer Information: Name, email, purchase details, referral/affiliate activity.
Technical Data: Browser type, IP address, device information, cookies.

2. How We Use Information

We use your information to:

Provide and operate the referral & affiliate program.
Track referrals, conversions, and commissions accurately.
Process payouts to affiliates.
Communicate updates, promotions, and support.
Prevent fraud, abuse, or violations of our Terms.
Comply with legal obligations.

3. Sharing of Information

We do not sell or rent personal data. We may share data only with:

Service Providers (payment processors, email tools like Klaviyo/Mailchimp/Brevo).
Shopify (to enable app functions within your store).
Legal authorities (when required by law).

4. Data Retention

We retain data as long as your account is active or as needed to comply with our legal obligations. Merchants can request data deletion at any time by contacting us.